E-commerce confirms an order at a price that differs from the one recorded in the ERP. At that point, B2B pricing is no longer just a commercial rule: it can
“The website applied the old price; this customer’s current agreement has already changed.” When B2B pricing matrices are out of sync, a strategic customer may receive an outdated rate. The
A promotion drives a surge in orders, but the team can’t enter them fast enough. Cost per order rises when every digital purchase requires manual entry, validation, and corrections in
You check your payment gateway, billing system, and CRM to find out whether a customer has paid. Payment reconciliation shouldn’t depend on manually connecting those systems. When the information doesn’t